We are looking for a skilled and enthusiastic Waiter/Waitress to provide excellent service and enhance the overall dining experience for our customers. The ideal candidate should have patience, a friendly personality, and the ability to work well under pressure.
Responsibilities:
Greet and escort customers to their tables
Present menus and provide detailed information upon request (e.g. portion size, ingredients, food allergies)
Set up tables with linens, silverware, and glassware
Inform customers of daily specials
Offer menu recommendations when requested
Upsell additional menu items when appropriate
Take accurate food and beverage orders using captain order pads or POS systems
Verify age for alcoholic beverage service
Communicate orders clearly to kitchen staff
Serve food and beverages promptly
Check dishes for presentation and cleanliness; report any issues
Maintain clean and organized dining areas
Deliver checks and process payments
Return used dishes and utensils to the dishwashing area
Participate in pre-shift briefings to review menu changes and reservations
Follow health and safety regulations
Ensure consistent and friendly customer service
Maintain a positive and welcoming attitude – always smile!
Requirements:
Personal hygiene and grooming must be excellent
Experience with POS and ordering systems
Basic math skills
Patience and attentiveness
Professional appearance and demeanor
Strong multitasking and organizational abilities
Active listening and communication skills
Teamwork and collaboration
Flexibility with working hours and shifts
Ability to work under pressure
Attention to detail
Customer service
Good interpersonal skills
Reliable
Selling skills
Telephone skills
Time management
Content writing skills
Amman - Jordan
Posted: 2025/04/21