Job Title: Banqueting Sales Coordinator

Location: Opal Hotel – Amman
Department: Banqueting
Reports to: Banqueting Sales Manager
Job Type: Full-time

About the Role:

Opal Hotel – Amman is seeking a motivated and detail-oriented Banqueting Sales Coordinator to join our dynamic events team. In this role, you will play a key part in supporting and organizing all banqueting sales activities, ensuring seamless coordination between departments and delivering exceptional service to our clients.

Key Responsibilities:

Sales Support & Coordination:

• Assist the banqueting sales team with administrative and technical tasks.

• Prepare presentations, proposals, and sales contracts for prospective clients.

Event Coordination:

• Work closely with operations and kitchen teams to ensure smooth execution of events.

• Follow up with clients during the planning process to ensure all needs are met.

Proposal & Contract Management:

• Create tailored quotations based on client requirements.

• Draft and document all sales contracts with accuracy and clarity.

Client Relationship Management:

• Maintain regular communication with clients to ensure satisfaction.

• Handle inquiries and resolve any issues promptly and professionally.

• Gather client feedback post-event to support continuous improvement.

Cross-Departmental Collaboration:

• Coordinate with various hotel departments (sales, operations, kitchen) to deliver successful events.

• Ensure all teams are aligned on event requirements and expectations.

Administrative Support:

• Manage client files and documentation.

• Prepare reports related to banqueting sales and event statistics.

Performance Monitoring:

• Track sales progress and contribute to achieving sales targets.

• Submit regular performance updates to the Banqueting Sales Manager.

Market Research & Opportunities:

• Monitor trends in the banqueting and events market.

• Identify new business opportunities to grow revenue.

Qualifications & Skills:

• Diploma in Business Administration or a related field.

• Previous experience in sales or administrative coordination (preferably in events or hospitality).

• Strong communication and interpersonal skills.

• Professional demeanor with attention to detail.

• Excellent organizational and multitasking abilities.

• Proficient in Microsoft Office and CRM software.