Waiter / Waitress - Job Detail

Waiter / Waitress

We are looking for a skilled and enthusiastic Waiter/Waitress to provide excellent service and enhance the overall dining experience for our customers. The ideal candidate should have patience, a friendly personality, and the ability to work well under pressure.

Responsibilities:

  • Greet and escort customers to their tables

  • Present menus and provide detailed information upon request (e.g. portion size, ingredients, food allergies)

  • Set up tables with linens, silverware, and glassware

  • Inform customers of daily specials

  • Offer menu recommendations when requested

  • Upsell additional menu items when appropriate

  • Take accurate food and beverage orders using captain order pads or POS systems

  • Verify age for alcoholic beverage service

  • Communicate orders clearly to kitchen staff

  • Serve food and beverages promptly

  • Check dishes for presentation and cleanliness; report any issues

  • Maintain clean and organized dining areas

  • Deliver checks and process payments

  • Return used dishes and utensils to the dishwashing area

  • Participate in pre-shift briefings to review menu changes and reservations

  • Follow health and safety regulations

  • Ensure consistent and friendly customer service

  • Maintain a positive and welcoming attitude – always smile!

Requirements:

  • Personal hygiene and grooming must be excellent

  • Experience with POS and ordering systems

  • Basic math skills

  • Patience and attentiveness

  • Professional appearance and demeanor

  • Strong multitasking and organizational abilities

  • Active listening and communication skills

  • Teamwork and collaboration

  • Flexibility with working hours and shifts

Required Skills :

Ability to work under pressure

Attention to detail

Customer service

Good interpersonal skills

Reliable

Selling skills

Telephone skills

Time management

Content writing skills

Shams El Balad

Amman - Jordan

  • Location Amman - Jordan
  • Sector Casual Restaurants/Quick Service Restaurants
  • Job Type Full-Time
  • Degree High School
  • Experience 1-2
  • Nationality Jordan

Posted: 2025/04/21

Share Job :

Similar Jobs